TLM Forklift Parts does more than promise "customer service", we deliver with actions that set us apart from other suppliers:
Toll-Free Part lines for all long distance calls 800.523.0611
24hr Fax Line 763.424.1118
Voice mail after hours, (leave your make, model, serial number, and forklift parts request)
Free form Internet parts inquiry (we're on-line all day)
Computerized UPS shipping, and package tracking
UPS Blue Label to anywhere in the USA at ground rate cost! Use our shipping discount to lower your costs.
Four phone salespersons with experience, ASE Parts certifications, Toyota Forklift factory authorized training, including training and testing designed for lift truck technicians!
Follow-up calls on qualifying orders to insure your satisfaction with all aspects of our service
Computerized order processing to insure prompt shipments
A huge on site library (continually updated) of competitive make lift truck information
On-Line computerized factory communication packages to obtain the information you need quickly
Weekly "open order" advisory to all customers with orders of that type
Customer consignment stock management skills, our inventory stored at your location!
On-site tire installation service with our self-contained tire delivery system
Three assigned full-time shipping personnel to get your lift truck or Taylor-Dunn order out today!
Three assigned full-time service parts salespeople to expedite your shop forklift repair
TLM FORKLIFT PARTS REALIZES THAT "SERVICE" IS MORE THAN A CATCH PHRASE OR CLICHE. TO THAT END
WE BACK UP OUR DECLARATION OF CUSTOMER SERVICE WITH EFFORTS THAT GO BEYOND INDUSTRY
STANDARDS.
WE ACCEPT CREDIT CARD SALES!
Phone (763) 425-9066
Toll Free (800) 523-0611
Office Fax (763) 425-4926
Service & Parts Fax (763) 424-1118